DailyClean
Revolutionizing Client Engagement in the Cleaning Industry
DailyClean, a leading janitorial company in Australia, partnered with Digiits to address inefficiencies in client engagement and booking processes. By creating an intuitive mobile application, Digiits enabled DailyClean to streamline operations, enhance customer satisfaction, and achieve a 30% growth in revenue. This collaboration elevated DailyClean’s service delivery, making them a market leader in professional cleaning services.
Task
Digiits was tasked with designing and developing a mobile application that could address DailyClean’s core challenges. The platform needed to simplify the booking process, enhance client communication, and provide tools for managing appointments and feedback in real time. The solution also had to be scalable, user-friendly, and capable of supporting DailyClean’s long-term growth.
DailyClean, a leading janitorial company in Australia, partnered with Digiits to streamline their client engagement and booking processes. By designing a mobile app tailored to user needs, Digiits helped DailyClean boost customer satisfaction and increase revenue by 30%.
DailyClean relied on traditional communication methods like phone calls and emails for booking and feedback, which were cumbersome and time-consuming for both customers and staff.
This inefficiency led to missed appointments, slow response times, and a lack of customer engagement, hindering their ability to scale and retain clients.
To address these challenges, Digiits conducted in-depth stakeholder interviews and user research to identify pain points. The findings informed a customer-centric design strategy.
Using agile development methodologies, the team built an app that simplified the user journey while incorporating features like automated scheduling and real-time communication.
| Primary #129630 | SCSS var | ◯ |
| $color-green |
Pri Green
| Sec #FF1D15 | SCSS var $color-red | ◯ |
Sec Red
| Yellow #F1DB4B | SCSS var $color-yellow | ◯ |
Sec Yellow
| Black #ED2323 | SCSS var $color-black | ◯ |
Moonlight Black
Client
DailyClean LLC
Production
Melissa Macaya
Graphic Design
Mark Caldwell
UI/UX Desing
